Salary: Open
Languages: English > Fluent
Sub-industry: Pharmaceuticals
Function: Sales

Company Overview

Our client, being headquartered in Kuala Lumpur, functions as the pharmaceutical and nutraceutical manufacturing and commercial arm of the holding company. Their focus is on developing unique products and delivery systems for a range of pharmaceutical and nutraceutical segments. Their business partners include leading technology-based pharmaceutical and nutraceutical companies.

Job Description

- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clients’ complaints.
- Acting as the main point of contact between key clients and internal teams.
- Supervising the account teams assigned to each key client.
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Requirements

- Bachelor's degree in related field.
- Proven experience in key account management.
- Proficient in all Microsoft Office applications as well as CRM software.
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Excellent communication skills.

Job reference: JO-200410-215756

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Theresa Phillips

This job is handled by Theresa Phillips

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